Redemption Code Support
If you are experiencing an issue other than with the Digital Delivery System or a Redemption Code, please use our standard Help Support Form.
We are very sorry that you are having problems using our Digital Delivery System or Redeeming your product. The number one issue our customers are experiencing in downloading the product is not understanding where the downloaded files are located. So they keep downloading the product and the maximum number of downloads is exceeded. You can find the downloaded files location in any browser by simply holding down the "ctrl" and the "j" key on your keyboard simultaneously with your browser open. This will work in all windows browsers.
If you are having problems or need more specific instructions please watch our Video Tutorial
The more information you can provide regarding the nature of the problem the quicker we will be able to provide you with a solution. We are unable to provide any technical support over the phone. By filling out the form it allows you to gather the information required in order for our technical staff to fully understand the problem and start working on a solution. We will contact you via email if we require further information regarding your issue.
High Country Quilts Workshop
Feb. 25, 2017
Moore's Workshop - Corona
March 9, 2017
Moore's Workshop - Huntington Beach
March 10, 2017
Moore's Workshop - Mission Viejo
March 11, 2017
Quilt Retreat at Sea - Quilt Cruise
March 11, 2018 and March 18, 2018
News & Updates
2014 was a very busy and wonderful year! Thank you to all of our customers and to all the fun and wonderful people that we ...
Our newest products are now being delivered through our Digital Delivery process. You will still be able to purchase our patterns and embroidery designs directly ...
Hi Everyone! I’m excited that I finally can tell you what I have been working on for the past few months. I designed a ...
Summer may be coming to an end, but things are busy as ever at Lunch Box Quilts. In mid-August I went to the Checker Open ...